Is There a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store that allows you to choose from thousands of different herbal choices. The web site describes their product as the “estrogenic nicotine alternative available in liquid form.” How does it work? When you go to the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. Assuming you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please note that you may need to contact their support team. As well as email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call during these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website will not allow customers to leave a negative feedback once they have ordered through our website, and exactly the same goes for placing an order through our contact number.
MAY I track my order? Yes, we do provide the tracking information for all orders. This includes our shipping address submissions. Please be aware that we cannot accept returns on goods that have arrived to our door without our express prior approval.
Any kind of other ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you’re a loyal customer, we shall reward you with a lot more discounts, free gifts or merchandise, or even cash. We are committed to offering our customer service professionals with training and education on our products, as well as providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative solution to earn reward points or cash return? Yes, you may use your credit or debit card to get items from our website. Once you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash return or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, irrespective of your shipping address. We are still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We’ve policies and procedures in place for returning items you could be unhappy with. Please note that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as those requiring assembly.
Where can I contact the client Service department? Our phone number is readily available on our home page. In case you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or in case you have questions about our services, you should contact us at anytime.
Is there a warranty or guarantees? Our policy is to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right Smok Novo away to be able to obtain a proper replacement.